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FAQ
Quick answers to common questions.
Questions
How much does Siteflow Pro cost?
New businesses get a 14-day free trial with every feature. After that you choose a plan under More → Subscription. Prices are shown in the app in your local store currency.
Where do I manage or cancel my subscription?
Subscriptions are billed by the App Store or Google Play. Manage or cancel them in your Apple ID subscriptions or in Google Play → Payments & subscriptions.
Does it work offline?
Yes. Your changes are saved on the phone straight away and synced when you are back online. Open the app online after working offline so everything uploads. Photos and invoice emails need a connection or a configured Mail app.
Why don’t I see my worker’s changes yet?
Pull down to refresh. Siteflow Pro also refreshes when you reopen the app and about every minute while it is open. With push notifications turned on (Settings → Notifications → Push notifications, version 1.0.13 and later) you also get an alert on your phone when something changes, even when the app is closed.
Can clients pay inside the app?
Not yet. Send the PDF invoice and record the payment when the client pays by cash, bank, card, check or other means.
An invoice shows Paid but I want to correct it.
Open the invoice and delete the wrong payment. The job re-opens as Sent, with the right balance.
How do I send my leads to GoHighLevel, Zapier or Make?
Add a webhook under More → Integrations. See the Webhooks & integrations guide.
Can another tool create jobs in Siteflow Pro?
Not yet. Webhooks are outgoing only.
Who can see admin notes?
Only admins. Admin-only notes are stored separately from the job and are never sent to workers.
How do I delete my account and data?
More → Settings → Delete account. Admins remove the whole business and its data; workers remove their own login while pay history stays with the business. Deletion cannot be undone.
I am a worker and see “Account disabled”.
Your admin has disabled or removed your access. Ask them to reactivate your worker account.
Need help?
Visit the Support page or use More → Help & Support in the app.
Still stuck? Contact support.